Shipping policy
Here’s a polished Shopify-ready version for TinyShield. I used your previous email: Tinyshield@gmail.com.
Shipping Information
At TinyShield, we are proud to offer our customers FREE shipping on all orders.
Please review our shipping information carefully before placing your order.
Order Processing Times
Please allow 1–3 business days for us to process and dispatch your order after it is placed.
An order is considered dispatched once it has been handed over to our shipping carrier and is in transit to your selected delivery address.
During peak seasons, promotional periods, or holidays, processing times may extend up to 7 business days due to higher order volume.
Estimated Shipping Times
Estimated delivery times may vary depending on your location, shipping carrier, customs processing, and other factors outside of our control.
Typical estimated shipping times are:
-
🇺🇸 United States: 7–10 business days
-
🌍 Other Countries: 10–15 business days
Please note that during peak seasons and holidays, shipping carriers may experience delays in transit time and tracking updates. These delays are outside of our control.
For international orders, unexpected customs delays may also occur, which can increase the overall delivery time beyond the estimates listed above.
Order Changes and Accurate Shipping Details
It is the customer’s responsibility to ensure that all shipping details are accurate and complete at the time of checkout.
Incomplete or incorrect shipping information may result in delayed processing, failed delivery, or order cancellation.
If our system detects an issue with your shipping address, our customer support team may contact you by email to verify your shipping details within 3 business days of your order being placed.
If we do not receive a response within this time, we reserve the right to cancel your order.
If you notice an error in your shipping details, please contact us at:
Please email us within 24 hours of placing your order. We will do our best to accommodate any changes, but we cannot guarantee that changes can be made once your order has been processed or shipped.
Delayed Delivery
At TinyShield, we understand that receiving your order on time is important. We always aim to process and ship orders as quickly as possible.
However, in some cases, delivery may be delayed due to circumstances outside of our control.
Possible causes of delay may include:
-
Severe weather conditions
-
Transportation disruptions
-
Courier delays
-
Customs processing
-
High order volume
-
Product availability issues
-
Address verification issues
-
Payment processing delays
If we become aware of an issue that may delay your order, we will do our best to notify you as soon as possible.
Please note that TinyShield is not liable for delivery delays caused by external factors beyond our control. While we cannot guarantee an exact delivery date, we will always do our best to keep you updated and assist you with your order.
Lost or Stolen Packages
We understand how frustrating it can be to experience a lost or stolen package.
Once an order has been handed over to our courier partners, the package is no longer fully within our control.
If your package is lost or stolen, please contact us at:
We will do our best to assist you and help follow up with the shipping carrier where possible.
If your tracking information shows that your package was delivered but you have not received it, we recommend checking with:
-
Your local courier or postal service
-
Neighbors
-
Building reception or front desk
-
Other members of your household
We also recommend contacting the courier company directly to file a claim, as most shipping carriers have their own process for lost or stolen packages.
Please note that TinyShield is not responsible for lost or stolen packages once they have been marked as delivered by the carrier, and these cases may fall outside of our refund policy.
Depending on the situation, we may offer a replacement at our discretion if the package cannot be located or delivered.
In some cases, if a package is confirmed as stolen, we recommend filing a police report.
Shipping Policy Changes
TinyShield reserves the right to modify or update this Shipping Policy at any time without prior notice.
It is the customer’s responsibility to review the most recent version of this Shipping Policy before making a purchase.
By purchasing from TinyShield and continuing to use our products and services, customers indicate their acceptance of this Shipping Policy, including any updates or modifications that may be made.
We encourage our customers to review this policy periodically to stay informed about any changes that may affect their orders.
Contact Us
If you have any questions or concerns about our Shipping Policy, please contact us at:
TinyShield
Email: TinyShield@gmail.com